The Power and Impact of Our Words

Words matter. I have seen firsthand how our guests at City Relief can often be described with language that would dehumanize and demoralize any of us. Let’s face it, the words we use to talk about people inevitably end up impacting the way we engage with people.

In our public discourse right now, there is some debate around the best way to describe or discuss the issue of homelessness and those who are experiencing it. Well-intentioned people understandably want to avoid reinforcing stereotypes that cause legitimate harm. At the same time, there are others who seem to go out of their way to correct the language that they deem inappropriate without lifting a finger to actually help the people who are most directly impacted by the language that is used. The simple truth is that most of our guests without a place to sleep at night refer to themselves as "homeless." So, while the discussion of language and labels is an important one, we should try to prioritize the reality of lived-experience for people who are too often left out of the conversation altogether.

That being said, at City Relief we try to use language that distinguishes one’s identity from their circumstances because we want to reinforce the resiliency and the intellect that one needs to survive without a home instead of reinforcing stereotypes that minimize the hardships our guests go through on a daily basis. To that end, I will often describe our guests as "people experiencing homelessness" rather than describing them as "homeless people." In our communications, we will also use a variety of terms such as "homeless folks," and "unhoused individuals" because we believe that in order to adequately represent the complex and diverse situations and lifestyles that our guests represent, a plurality of terms can be helpful.

The language we use can act as a mirror, reflecting our thoughts, beliefs, and values back to us. When we choose words that are inclusive and respectful, we challenge existing preconceptions and contribute to shaping a more empathetic and equitable world. We are not only affecting the way we see those experiencing homelessness but also influencing the societal lens through which they are viewed.

We invite you to join us in this meaningful dialogue and to reflect on the words we use and the impact they have. Together, we can reframe perceptions and foster a community where every individual is seen, heard, and valued for who they are beyond their circumstances.

With Gratitude,

Josiah Haken